When converting from one processor to another, the application in your payment device must be updated with your payment companies information/credentials. Please consult with your payment company about being able to build and support the Pax BroadPOS application builder. If they need assistance, email [email protected].
Once validated, please follow the steps to update your device, we HIGHLY recommend running the update after business close, should any issues arise, we can be emailed at [email protected] to assist without loss of sales.
- Click FUNC + “”1” at the same time
- Enter password of “1” and press GREEN button
- Select HOST SETTINGS
- Enter password of “1” and GREEN button
- Arrow down
- Select BATCH CLOSE
- Once confirmed batch was closed, hit red button until at main screen
- Unplug device from power source (leave connected to internet), wait 10 seconds and plug the device back in
- Device will turn on a start a downloading process, there will be a progression show % of completion
- Once complete go to the POS and run a test sale for $0.01